My alignment stick doesn't fit?
Pure Plane was designed for alignment sticks with 5/16" diameter, which is the most common size in golf. Please remember to remove the rubber cap on your alignment stick. The alignment stick will not fit inside Pure Plane if the rubber cap is still on the alignment stick.
Does Pure Plane come with alignment sticks?
No, alignment sticks do not come with Pure Plane but we will have them available on the site shortly. Stay tuned!
How long does it take to get Pure Plane?
We ship Pure Plane within 48 hours of purchase. Due to supply chain delays, we unfortunately can't promise accurate shipping times. However, domestic shipping usually takes up to 7 days and international shipping usually takes 1-4 weeks depending on the destination. Please feel free to contact us with any questions at email@example.com.
My golf club does not stabilize Pure Plane?
Pure Plane is designed to be stabilized with the head weight of a wedge (PW - Lob Wedge). Remember to Insert the hosel into the slot, not the shaft.
Can Pure Plane be used outdoors?
Yes, there are tee slots for golf tees to help anchor Pure Plane to the ground without the use of a golf club. Make sure to also provide additional stability using the alignment slot that runs through the legs of a pure Plane.
How much does shipping cost?
Shipping is free within the US. There is extra cost when shipping internationally.
What is your return and refund policy?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it.
To return an item, place the item securely in a package and mail your return to the following address:
Pure Drive Golf
Pure Plane Returns
224 W Cummings Park
Woburn, MA 01801
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the email below to arrange a refund or exchange.
If you have questions concerning our return policy, please contact us at firstname.lastname@example.org
Where is my refund?
Refunds may take several days to process. Contact us at info@pureplanepro if you still do not receive your refund after 7 days.
I just ordered my Pure Plane but never got an email. Did my order go through?
Please check your Spam folder. If you did not receive a confirmation of your order, please email us at email@example.com and we will re-send the confirmation to you.
I entered my credit card info and it comes back as 'Declined' or 'Failed'. It's a valid card. What does this mean?
First, make sure your street address and zip code listed under Billing Address matches exactly what is listed for your credit card. Second, if you live outside of the U.S., your card may be from a non U.S. card Issuing bank or it may not allow Address Verification Service (AVS) which is required by our payment gateway. Please contact your bank for more information or contact us for alternate forms of payment.
My credit card has not been charged. When will it get processed?
Please allow 48 hours for your payment to be processed. If you placed your order over the weekend, the processing time may be longer.
Where can I find drills or instructions?
You can find drills on Adam’s YouTube page and on Pure Plane’s Instagram profile.
Does Adam offer online lessons?
Adam does not offer online lessons. He gives lessons at his facility, Pure Drive Golf, located outside Boston. For more information visit puredrivegolf.com
Is Pure Plane made in the US?